Retail Architects

LOFT PLATFORM

A New System, Without Betting the Business On It

Loft adapts to the way your business operates, giving teams the flexibility to handle complex processes without forcing them into rigid workflows, duplicate entry, or manual workarounds.

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Loft Platform Overview

Loft covers the core functions of the retail operation, including Point of Sale, Inventory & Purchasing, Accounting & Finance, Analytics & Reporting, Customer Management, and Integrations. Explore each area to see how Loft supports the business from the showroom floor through the back office.

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THE RULES ENGINE

Your Business Rules, Enforced Automatically

Loft adapts to the way your business operates. Define your policies once, and let the system apply them consistently – so your team can focus on the work instead of remembering every rule and exception.

  • Your Rules, Applied Across the Business

    Enforce your specific rules across discounts, financing, delivery, inventory, commissions, accounting, and permissions – consistently across stores, departments, and users.

  • Turn Policy Into Process

    Define what is allowed, when approval is required, which calculations apply, and what happens when conditions are met. Reduce manual checks and one-off workarounds.

  • Adapt Your Rules Without Custom Software

    Your rules live in your own database while every retailer uses the same core application. Change policies and workflows without maintaining a separate version of Loft.

POINT OF SALE

Built for the Way Furniture Actually Sells.

Manage complex orders, promotions, financing, and fulfillment in one connected sale – with fewer manual steps and a clear view of every customer commitment.

  • Promotions that Enforce Themselves

  • Keep the Full Sale in View

  • Special Orders Without the Back-and-Forth

  • Delivery Dates You Can Actually Keep

  • Quotes that Stay Ready to Close

  • Tablet Access

  • Packages, Protection Plans & Outlet Sales Without Manual Math

  • Customer Financing

  • Secure Payments

  • Commission Splits

  • Customer Documents

INVENTORY & PURCHASING

Know What You Have. Know What You Need.

Stay ahead of demand with inventory visibility across locations, smarter reorder recommendations, and connected purchasing workflows. Loft helps your team replenish stock, track landed costs, and maintain product catalogs – without tying up more cash than necessary.

  • Smarter Forecasting & Reordering

  • Turn Demand into Purchase Orders

  • Track Landed Costs & Margins

  • Inventory Visibility Across Locations

  • Replenish Inventory Across Locations

  • Custom Price Tags & Promotional Pricing

  • Faster Product Setup & Catalog Updates

  • Transfers

  • EDI

  • Product Imports

  • Dynamic Classification

  • Outlet Inventory

  • Site-Specific Pricing

  • Warehouse Integration

ACCOUNTING & FINANCE

From the Sale to the General Ledger.

Keep sales, payments, inventory, and accounting connected through the general ledger. Loft helps your team catch discrepancies, simplify daily balancing, control cash movement, and trace balances to the source with less manual re-entry.

  • Make Daily Balancing Repeatable

  • Keep Cash Movement Controlled and Traceable

  • Financial Statements that Fit Your Business

  • Catch Exceptions Before They Become Accounting Problems

  • See the Customer and Vendor Activity Behind the Balance

  • Reduce Repetitive Accounting Work

  • Sales Tax Calculation is Built In – Avalara Integration Available

ANALYTICS & REPORTING

Answers When You Need Them

Get answers with ready-to-use reports, live searches, and custom analysis. Loft helps your team explore current data, automate recurring reports, and build dashboards – with permissions that keep the right information in the right hands.

  • Countless Ready-to-Use Reports

  • Advanced Search Across Records

  • Custom Reports on Your Terms

  • Live Data, Filters & Drill-Downs

  • Schedule & Automate Reports

  • Business Intelligence & Custom Dashboards

  • Ask for the Report. Loft Builds It.

    Loft AI turns a simple request into a reusable report without requiring the user to know SQL, Python, or reporting-tools.

CUSTOMER MANAGEMENT

Every Customer’s History, Ready When You Need It

Keep customer history, payments, financing, service activity, and account notes in one place. Loft gives your team the context to support every customer, keep records accurate, and follow up with confidence.

  • Complete Customer History

  • Customer Alerts & Account Flags

  • Track Payments & Account Activity

  • Customer Notes in One Place

  • Prevent & Merge Duplicate Records

  • Follow Up on Quotes & Assign Tasks

  • Google Maps Integration

  • Marketing Preferences

  • Document Delivery

  • Account-Level Notes

INTEGRATIONS

Keep the Systems That Already Work for You

Connect Loft with the financing, payment, warehouse, delivery, and e-commerce platforms your business relies on. Built-in tax tools, vendor EDI, and a documented API help keep information moving across your operation with less duplicate entry.

  • Customer Financing Integrations

  • Automated Vendor Communication with EDI

  • APIs & Third-Party Connections

  • Flexible Payment Processing

  • Warehouse & Inventory Sync

  • Delivery Scheduling & Routing Integrations

  • Connected E-Commerce & In-Store Sales

PLATFORM TECHNOLOGY

Flexible Technology. Full Access

Loft runs on standard infrastructure, with hosted or on-premises deployment and full access on desktops and tablets. Keep documents linked to the records they support, while a shared core platform brings improvements and updates to every retailer.

  • Standard Infrastructure, No Proprietary Hardware

  • Full Platform Access on Desktop & Tablet

  • Hosted or On-Premises Deployment

  • Documents Linked to Your Records

  • One Core Platform, Shared Updates

Understand the Difference. Plan the Move.